The component upgrade has been successfully rolled back, and Attendance Analytics are now being recorded as expected. The issue is considered resolved.
We sincerely apologize for any inconvenience this may have caused and thank you for your patience and understanding.
Posted Nov 02, 2026 - 17:31 CET
Monitoring
The component upgrade has been successfully rolled back, and Attendance Analytics are now being recorded correctly.
Posted Nov 02, 2026 - 17:20 CET
Identified
Description:
We are investigating an issue affecting Attendance Analytics, where attendance data may not be correctly recorded, processed, or displayed for live attendees.
As a potential consequence, post-event emails targeting attendees may also be affected, as they rely on accurate attendance information to identify participants who actually attended the event.
The issue was traced to a recent component upgrade, which will be rolled back to restore the expected behavior.