Email statuses not working

Incident Report for Livestorm

Resolved

This incident has been resolved. Missing email statuses are being catch up.
We're sorry for the inconvenience caused.

Posted Jul 24, 2020 - 20:27 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 24, 2020 - 19:50 CEST

Investigating

We're currently having an issue with email statuses feature. The first occurence of this issue has been seen yesterday at 12PM CEST. Emails are marked as "Processing" even though they are correctly being delivered. The team is currently investigating it.

Posted Jul 24, 2020 - 18:44 CEST

This incident affected: Livestorm app.